PeponMail

Privacy Policy

Last Updated: March 9, 2026

1. Introduction

Welcome to PeponMail ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email alias service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account information (name, email address, password)
  • Billing information (payment details, billing address)
  • Domain information (custom domains you connect)
  • Email alias configurations and forwarding addresses
  • Support communications and feedback

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our email alias services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities

4. Email Privacy

We do not read, analyze, or store the content of emails that pass through our service. Our system only processes the routing information necessary to forward emails to your designated addresses. Email metadata is retained only for service operation and troubleshooting purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through our Account Deletion page.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at privacy@peponmail.com